Staff Boom en Español – Expand Your Customer Support With Our Spanish-Speaking CSRs!
Today, a customer’s experience or CSR is fast becoming a business differentiator. A customer’s experience is important to the overall health and growth of[...]
Today, a customer’s experience or CSR is fast becoming a business differentiator. A customer’s experience is important to the overall health and growth of[...]
Focus on what you do best and give your licensed staff the flexibility and support they need. Here are ten tasks an unlicensed hire can do for your business.
Managing customer churn can be difficult, especially in a crowded market. Consumers are overwhelmed with products and services wherever they go.
As the costs for back-office operations continue to rise, more and more insurance companies are looking into outsourcing.
For the insurance industry, the Great Resignation is making a bad situation worse. Read our blog today to learn more.
From customer service and data entry, insurance businesses have turned to find expert help when it comes to Business Process Outsourcing (BPO).
