Frequently Asked Questions

You’ve got questions…We’ve got answers

Do I have employer liability with these employees?

No. Because Staff Boom employees are based out of the Philippines and are managed under our organization, you do not have any liability over these employees.

How much can I really expect to save?

An employer can expect to cut no less than 50% savings for $15/hr level employees. We have clients that are currently saving 70% in employee expenditure. The best way to find out exactly how much you will save is to contact us today. We will discuss your needs and can provide you pricing.

How stable is your infrastructure?

We have taken the care to establish fully redundant infrastructures including a full power generation plant in the event of a major power outage.

How many employees do I need to employ?

We require a minimum of 3 Staff Boom employees.

Who trains the staff and what happens if there’s turnover?

Manuals are derived by thoroughly documenting processes and implementation for ease of training. Your Staff Boom employee’s direct manager will fully understand the position you are outsourcing and if turnover occurs, we will manage the retraining. The rehiring systems that are in place ensure quick turnover recovery and we have minimized turnover by creating one of the most desirable job opportunities in the area. In addition to a clean, professional office with quality management, we offer food for our employees; additional skill set training and a high pay structure with numerous incentives.

How do I communicate?

We will have a dedicated management figure as a single point of contact. Employees are required to account for their time and we can set up reporting and communications that suits your operation. Some of our operations have minute-by-minute time accountability that removes any questions as to whether work is being accomplished without the slow of productivity.

What does the implementation process look like?

It all starts with contacting us. After we assess your needs, we will send a representative onsite to identify opportunities. If applicable, we will also include a professional IT consultant to discover your security and data requirements.

We will then assist with creating training manuals. Training manuals will be thoroughly tested to ensure that the processes are trainable and duplicable. Staff Boom will then train your new employees to master these processes. After that, it’s time to get to work. From that point on, we will continue to report according to the method that best suits your needs and we will always look for opportunity to refine the process to make sure you are achieving explosive results!

What about digital security and compliance?

Our custom-tailored security solutions offer secure IPsec VPN using 256-bit AES encryption, and comprehensive intrusion prevention and data security tools. For our business partners who have more robust requirements, we leverage our data center vendors, which have administrative, technical, and physical safeguards in place to protect mission critical systems and data. The facility provides multi-tiered supervision and clean-room entry and exiting, and also provides protection against DDoS and unauthorized intrusion. All security standards are customizable and our private/public cloud solutions are independently audited for PCI, HIPAA and SOC2 to meet your compliance requirements.

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