Staff Boom has helped us grow our business efficiently and cost effectively. We would never have been able to grow at the scale we did without using SB!
Staff Boom has helped us grow our business efficiently and cost effectively. We would never have been able to grow at the scale we did without using SB!
Staff Boom has been a pleasure to work with and very attentive to our call center outsourcing needs. The on-boarding process was handled with efficiency and the quality of the work is as good if not better had we done it ourselves. We are looking to add more seats in the near future allowing us to improve our ROI. Thanks Staff Boom!
Since our organization’s partnership with Staff Boom was founded over four years ago, I’ve been pleased to oversee and be part of almost all central, critical tasks that have been handed to Staff Boom’s offshore team for handling – not only has this saved our company two of the most valuable commodities in the business world – time and money – it has allowed us to expand our horizons and consider other possibilities that could not have otherwise been entertained. COO Angela Valencia’s competence is unmatched, and I’ve greatly enjoyed working with her and all Operations Associates assigned to our account. It goes without saying that the quality of work provided by our offshore team is fantastic – each person is talented, motivated, and willing to train, ask questions and remain actively engaged. We look forward to a mutually beneficial, continued partnership as we continue to expand and seek cost-effective ways to process our business.
Staff Boom has allowed our business to scale, period! They’re easy to work with, very attentive to our specific needs and most importantly very adaptable to changes in processes. Their streamlined on-boarding process is very hands on and was handled with quality work. Thanks Staff Boom!
Staff Boom has been a great asset to our team. We have been able to shift some of our clerical tasks and rating over to them with ease. It has been a pleasure to work with them and looking forward to our continued relationship
Staff Boom has been a terrific resource for our agency when it comes to staffing front line customer service positions. In an increasingly competitive labor market, we had to look for alternatives to hiring locally and Staff Boom’s approach fit perfectly with our needs. Staff Boom made the entire process easy and straightforward and provided us with well-prepared candidates that were excited to be a part of our agency on day 1. Staff Boom’s IT Support worked closely with our people to seamlessly integrate workstations, phones, and connectivity to our network. I would highly recommend their services to any agency that is looking to improve its customer service capability.
Our Staff Boom Team has been exceptional to work with. They are reliable, responsive, eager to learn, and quick to make corrections when needed. Time-sensitive to mundane tasks are all handled according to our procedures and in a professional manner. Staff Boom allows us to move work away from our Account Managers allowing them the time to more closely focus on our clients which in turn allows us to grow our business. We will continue to add members to our Staff Boom team.
Staff Boom Services is amazing! I have been using them since 2018 and their knowledge is beyond expectations. Team that are assigned to my Agency are professionals, well trained, friendly, and very helpful. Most of our Tasks are done on a timely manner. My business has grown, and revenue has increased since we started the service back in 2018. THANK YOU! Staff Boom for making the difference and we are truly partners for life.
We started using Staff Boom in 2019 to support our team in making our customer service experience the best in the industry and supporting our team members in day-to-day operations. I have personally found the Staff Boom team to be dependable, professional, and pragmatic. We look forward to a long relationship with them!
Staff Boom has been a pleasure to work with over the years. With their help, we have developed a very proficient team that offers great service and turnaround times. They have helped our company obtain our growth goals while providing top notch service to our clients.
We are new Staff Boom customers, but we are already experiencing the benefits from the service they provide. We have found their approach, experience, and leadership to fit quickly and seamlessly into our organization. With our organization straining at capacity, SB has given us the lift we need to focus on our existing relationships and grow our customer base.
Staff Boom has been an invaluable resource to our fast growing company. Our representatives always have a positive attitude and are eager to learn more and contribute in any way that they can. From special projects to assistance with everyday tasks, we know we can count on our Staff Boom team!
I have vetted all of the top outsourced virtual assistant companies in the insurance space, with Staff Boom being one of them. After careful evaluation I chose Staff Boom. Diana DePaola was the driving force behind my final decision. Her integrity, honesty, data, validated references, and her prior Agency Owner background, provided me all I had needed to make an educated decision to choose Staff Boom.
I highly recommend Staff Boom as they provide well managed dedicated outsourced employees working only for your agency on your agency hours, and at a low-cost point with a high rate of productivity and accuracy—what more could you ask for!
Staff Boom has been great to work with in all aspects that come along with our partnership including Human Resources, Employee Recruiting and Onboarding. Staff Boom’s HR team is very responsive and easy to work with. They work very diligently to fulfill any employee interviewing and recruitment necessary.
The Customer Service phone representatives that have been recruited for us have always been very kind, polite, respectful and eager to learn and service in the fashion that we would want our clientele serviced. They not only provided professional and respectful communication to our customers but are also very compliant and responsive of our processes and procedures and excellent at following guidelines provided.
