Staff Boom Team

  • Angela Valencia

    COO

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    Angela Valencia

    COO

    Angela Valencia is Chief Operating Officer at Staff Boom. Angela brings with her over 10 years of insurance and operations experience, successfully building underwriting teams and implementing procedural improvements. Before joining Staff Boom, Angela served as Director of Training and Organizational Development, where she led the underwriting and training teams in the building and launch of an industry-leading agency management system for the insurance industry. Angela has been instrumental in the rapid growth and expansion of Staff Boom, overseeing all aspects of operations domestically and internationally, as well as the onboarding of new clients and solidifying existing client relationships.

    Angela holds a Bachelor’s degree in history and a Master’s degree in Education, which have been pivotal in her roles of training, development and process improvement. She is a proud mother of five; one boy, two girls and a pair of identical twin girls. Her kids keep her busy, but they are the biggest driving force behind her, at the end of the day her title as mom is her proudest accomplishment.

  • Michael Haroutunian

    Controller

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    Michael Haroutunian

    Controller

    Michael Haroutunian is the Controller at Staff Boom. He joined in 2017 bringing over 8 years of accounting methods under Big 4 trained experts. In his current role at Staff Boom, he leads the company’s financial reporting, accounting and related internal controls. During this time, Michael carries on his goal to ensure that the company is provided all the analytical and budgeting details it needs to grow and succeed. On his time off, Michael enjoys playing soccer with friends and composing musical scores.

  • Kelvin Mosley

    Director of Sales

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    Kelvin Mosley

    Director of Sales

    As Staff Boom’s Director of Sales, Kelvin does more than just stare at fantastic pipeline reports. Armed with more than 13 years of direct B2B sales experience in the insurance industry alone, he’s also obsessed with crafting & delivering innovative outsourcing solutions that help insurance principals achieve a higher Return on Investment while also enabling agency staff to transform customer satisfaction and grow the business. In addition, he loves spending time with family, which consists of his lovely wife, their 3 amazing kids and a recent addition of a reddish brown-haired, beautiful goldendoodle.

  • Luis Ramirez

    I.T. Director

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    Luis Ramirez

    I.T. Director

    Luis Ramirez is the Director of I.T. for Staff Boom. With over 20 years of IT experience, including 12 years of I.T. management experience, Luis brings a wealth of knowledge to Staff Boom. In his career Luis has been involved leading multiple IT projects from small to multi-million-dollar jobs, involving everything from engineers to city officials. Through these projects he has managed teams from 5 to 22 techs both locally and around the world. He has vast experience in both networking administration and cloud networking. Luis holds an MCSE certification (Microsoft Certified Systems Engineer) and A+ certification.

  • Kelly Wade

    Client Relations Executive

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    Kelly Wade

    Client Relations Executive

    I am building a long-term sales career utilizing my intrapersonal strengths, achievement drive, and competitive spirit to satisfy unmet customer needs and create value for my organization. I have demonstrated my ability to succeed in multiple business scenarios by quickly becoming a subject matter expert so I can offer customers unique solutions that lead to repeat business and new customers. I am currently working for Staff Boom as a Client Relations Executive and I thrive on building dedicated teams for Insurance Purposes and watching our clients succeed. I am looking forward to working with you in the future.

    T: 657-456-7571
  • Diana DePaola

    Client Relations Executive

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    Diana DePaola

    Client Relations Executive

    Accomplished executive and proven leader, Diana DePaola displays a unique acumen for inspiring teams and motivating performance. A graduate of California State University Sacramento, Diana has demonstrated an innate ability to deliver results and develop beneficial relationships. From employee relations and sales initiatives to carrier relationships and organizational objectives, Diana’s keenness of insight and uniquely engaging nature have led her from Human Resource Administration and insurance liaison functions to successful growth as the Personal Lines Sales Management for California-based P&C Insurer, Inszone Insurance where she increased agency commissions by nearly 200 percent as well as directed markedly successful sales team training programs and protocols based on carefully monitored client and carrier preferences. Further leading to become Vice President of The Proven Alliance, a market access group spanning 5 states, to Owner of her own independent Property and Casualty agency, Intrinsic Insurance Services. Currently Diana is managing client success internationally for Staff Boom, as their Client Relations.

  • Jeidi Guillen

    Sr. Operations Associate

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    Jeidi Guillen

    Sr. Operations Associate

    Jeidi Guillen is a Sr. Operations Associate at Staff Boom. Her career in the insurance industry dates to 2005. Starting of as a call center representative, Jeidi quickly transitioned to the training side of insurance, training in-house call center reps and then training outsourced call center reps once her previous company transitioned to a call center in Tijuana. Jeidi brings the perfect combination to Staff Boom, combining hands on insurance experience with experience in the training of outsourced insurance representatives. At Staff Boom Jeidi is tasked with overseeing operations in all Staff Boom facilities, ensuring our staff is on track and at capacity, while ensuring they are providing quality work to clients. Additionally, Jeidi helps to coordinate communications with various clients, providing scheduled updates as well as helping with any issues or concerns they may have. Jeidi is here to ensure that Staff Boom continues to grow while providing quality work to our clients, while at the same time ensuring our employees are working smoothly and efficiently as possible.

  • Shay Valencia

    Operations Associate

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    Shay Valencia

    Operations Associate

    Shay Valencia is an Operations Associate at Staff Boom. Graduating from California State University, Fullerton with a degree in Kinesiology, Shay began her professional career in the Healthcare field helping people meet their healthcare needs. She was drawn to Staff Boom when she sought an opportunity for growth in more fields than just healthcare. With prior experience from working in the insurance sector, Shay can safely assure her clients that their staffing needs will be met with utmost efficiency. Shay joined Staff Boom in April 2020 and looks forward to forging stronger connections with her customers. In her leisure, she enjoys practicing carpentry, exercising, and spending time with family & friends.

  • Sydney Foster

    Operations Associate

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    Sydney Foster

    Operations Associate

    Sydney Foster is an Operations Associate at Staff Boom. Originally from Fayetteville, Arkansas, Sydney earned her degree in Communications from the University of Arkansas. Sydney has spent the majority of her professional career working as an event operation specialist, where she has had the opportunity to work for some of the most prominent music & film festivals such as Bentonville Film Festival and Bonnaroo Music festival. Looking to broaden her skill sets, Sydney joined the Staff Boom team in 2020. Sydney continues to actively contribute towards Staff Boom’s goal of ensuring clients receive favorable results with stellar efficiency. Sydney enjoys practicing photography and discovering new musical artists in her free time.

  • Elizabeth Betts

    Operations Associate

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    Elizabeth Betts

    Operations Associate

    Elizabeth Betts is an Operations Associate at Staff Boom. Her professional career in the insurance sector began in 2012. For three years, Elizabeth worked at a local agency specializing in personal lines insurance before finding employment with a large broker in 2015, thereafter focusing on commercial lines insurance. There, she found the opportunity to work with small businesses and middle-market companies from a variety of industries. Elizabeth’s professional background as a licensed insurance agent continues to provide useful insight regarding agency operations & task management. She also possesses comprehensive experience writing training material & developing processes with a team based overseas. In 2019, Elizabeth has earned her Certified Insurance Service Representative (CISR) designation.

    Elizabeth obtained a Bachelor of Science (BS) from Brigham Young University –Idaho where she majored in History and minored in Fashion Design.

  • Yamil Quiñones

    Project Manager

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    Yamil Quiñones

    Project Manager

    Yamil Quiñones is a Project Manager at Staff Boom. He holds a degree in Systems Engineering from the Universidad Mayor de San Marcos (Peru). Yamil has become a seasoned project manager & senior executive with more than fourteen years of experience working in information technology, multinational software development, telecommunications, education, and banking companies. Yamil specializes in project management and auditing, with a talent in networking with business executives & suppliers. Yamil currently holds over than twenty international certifications including: Project Management Professional (PMP), ISO / IEC 27005 Risk Manager, ISO / IEC 27001 Auditor, ITIL (ed 2011 and ed 4), SCRUM, COBIT.

    Yamil enjoys sharing his knowledge & work experience. He loves to exercise, travel, and work hard to achieve his goals in his professional & personal life.

  • Rigel Gutierrez

    I.T. Systems Admin

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    Rigel Gutierrez

    I.T. Systems Admin

    Rigel Gutierrez is a I.T. Systems Administrator at Staff Boom. He joined Staff Boom in 2019 shortly after graduating from Cal State Long Beach with a Bachelors in Business Administration – Management of Information Systems. Rigel began his professional career during college, working for local real estate agencies. Rigel was drawn to Staff Boom for the opportunity to work for a large organization in which he can apply his tech skills to help the most people. On his off time, Rigel enjoys biking and playing video games.

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