Category: Blog

Staff Boom en Español - Expand Your Customer Support With Our Spanish-Speaking CSRs!

Spanish Speaking Customer Support for Insurance Companies

Today, a customer’s experience or CSR is fast becoming a business differentiator. A customer’s experience is important to the overall health and growth of your insurance business and that implies serving a large and diverse group of people who use your services and turn to you for customer support.

Employee Spotlight: Joe Overley

Here at Staff Boom, we take pride in celebrating the amazing achievements of our employees and recognizing their dedication and hard work. That's why we're excited to bring you our Quarterly Employee Spotlight series, where we highlight the incredible talents within our team and share their success stories. This quarter, we're delighted to turn the spotlight on Joe Overley and all he has achieved. Join us in congratulating him!

Staffboom -Increase Your EBITDA Through Outsourcing

Increase Your EBITDA Through Outsourcing

Earnings Before Interest, Taxes, Depreciation, and Amortization (EBITDA), is a non-GAAP metric used to assess a company's financial performance. In some instances, it serves as a substitute for calculating net income. By including interest and back taxes, EBITDA subtracts costs related to debt.

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