The opportunities of AI for Insurance Outsourcing
Artificial Intelligence (AI) and Machine Learning (ML) can help BPO services in 2023 by improving workflow efficiencies through automation and cloud services. This allows businesses to focus more on their core functions. The utilization of AI and ML technologies is gaining momentum in every industry that deals with customer data and analytics.
Spanish Speaking Customer Support for Insurance Companies
Today, a customer’s experience or CSR is fast becoming a business differentiator. A customer’s experience is important to the overall health and growth of your insurance business and that implies serving a large and diverse group of people who use your services and turn to you for customer support.
Employee Spotlight: Joe Overley
Here at Staff Boom, we take pride in celebrating the amazing achievements of our employees and recognizing their dedication and hard work. That's why we're excited to bring you our Quarterly Employee Spotlight series, where we highlight the incredible talents within our team and share their success stories. This quarter, we're delighted to turn the spotlight on Joe Overley and all he has achieved. Join us in congratulating him!
Outsourcing for Insurance: Loss Run Ordering
Learn some of the most common issues and how outsourcing them with Staff Boom can help with your insurance agency's loss runs.
Hiring Challenges for the Upcoming Future
Are you struggling to find employees? Learn some of today's hiring challenges by reading our article today.
A Start Up’s Guide in Managing Your Outsourced Team
Outsourcing only works when a remote team is managed properly. Here are some quick tips on how to effectively manage your outsourced team.
