Kathleen Versoza is an Operations Associate at Staff Boom. She joined the company in March 2020 as a Data Processing Representative, bringing a wealth of experience in customer service, sales, and management. Taking advantage of her experience at a marketing company, Kathleen embraced the opportunity at Staff Boom to further develop her skill set. Kathleen’s dedication has been consistently recognized through several awards including Employee of the Month, Rockstar Rookie, and Excellence in Leadership. Demonstrating exceptional skills and work ethic, Kathleen swiftly advanced to the position of Data Processing Representative Level 2. In 2021, she was promoted to Operations Lead, where she excelled as a tremendous account manager, prioritizing the needs of our partners and delivering excellent service. With extensive management experience, Kathleen ensures that our partners’ insurance businesses thrive through Staff Boom’s outsourcing solutions. Her commitment lies in fostering strong relationships and surpassing expectations to keep our partners satisfied and their operations running smoothly.
During her time off, Kathleen enjoys watching movies and TV series, spending time with her family in her hometown, as well as traveling and restaurant hopping with her husband.