Kathleen Tennison is the Director of Philippines Operations at Staff Boom. Kathleen has over a decade of experience in the insurance industry starting off her career as an underwriter. Kathleen was promoted numerous times at her prior company. She worked and managed a multitude of departments ranging from underwriting, to customer service, quality control, training, system testing, and project implementation. Kathleen helped lead and develop a team of offshore and onshore QA staff as part of a major backend and front end system implementation at her prior company. Kathleen has been tasked with overseeing operations in the Philippines at Staff Boom to ensure we are providing the best work possible to our clients. Her background in QA, training, underwriting along with other areas will help ensure processes are efficient, effective, and accurate to ensure the success of the company and of our clients.