ANAHEIM, Calif., January 15, 2026 – Staff Boom, a leading provider of business process outsourcing (BPO) services for the insurance industry, today announced the appointment of John T. Carson as Chief Revenue Officer. Serving as a strategic addition strengthening Staff Boom’s leadership team, Carson will leverage his insights and experience in sales leadership in the insurance and benefits administration industries to spearhead the company’s revenue strategy, go-to-market execution, marketing, and sales performance initiatives to propel Staff Boom’s growth and market expansion to new heights.
“With deep leadership experience and a proven ability to elevate insurance team performance, John Carson will bring meaningful value to Staff Boom as we continue building a high-performing organization for our partners,” said Norm Hudson, CEO of Staff Boom. “We’re excited to welcome John as Chief Revenue Officer, where his strategic leadership will help shape our go-to-market approach and support the next phase of our growth.”
Carson will primarily be responsible for building scalable revenue systems, developing high-performing sales and business development teams, improving and growing current sales strategies, and fostering long-term client partnerships that prioritize mutual success and well-being.
“Amid skyrocketing industry demands, the need for scalable, impact-driven insurance outsourcing is more crucial than ever,” said Carson. “Staff Boom’s commitment to acting as a true extension of its partners—combined with the strength of its exceptional team and delivery of high-quality services that drive measurable operational impact—creates a strong foundation for growth, and I’m excited to build on that momentum by aligning our go-to-market strategies to address the real-world operational challenges facing insurance organizations today.”
Carson has over 25 years of sales leadership experience, including within the insurance industry. Prior to joining Staff Boom, he served as the Employer Benefits Practice Leader of New England at Risk Strategies Company, where he was responsible for overseeing operations in the New England/Upstate New York region and building a cohesive growth strategy, scaling Risk Strategies’ presence by acquiring and developing top talent and delivering superior client experiences. Carson also previously served as Head of US Commercial Growth, Benefits Administration at TELUS Health, as well as Chief Revenue Officer at both Vericred and Flores & Associates, LLC.
Founded in 2014, Staff Boom is a leading BPO headquartered in Anaheim, California, delivering insurance operations support through an integrated model of talent, process excellence, and automation. With a global team of over 3,600, Staff Boom serves as an extension of client organizations, providing scalable delivery and service consistency for agencies, brokers, MGAs, and carriers, so organizations can focus on growth. Learn more at www.staffboom.com.
