Certificates are a tedious task for insurance agencies due to the volume of insurance coverage transactions that occur daily and the individual verification required by your employees. Oftentimes, it becomes a struggle to process the certificates in a timely manner, due to its strict and cumbersome procedure, additional insured requirements, and specific language.
The monotonous nature involved in the verification can easily add strain on an agency’s team and is one of the main reasons why insurance agencies outsource certificate processing. The processing can be better handled by a dedicated team responsible for processing and managing all certificates in a consistent and timely fashion.
Staff Boom will help document a uniform procedure and is committed to delivering tasks 100% to service level agreements. Business procedures and rules on coverage exceptions, overriding requests or changes, will come from you. Our approach is simple and efficient, we process and manage Certificates of Insurance to your approved process and timelines.
Our customized solutions allow you to spend more time on what you do best, while your remote team focuses on managing your certificates.
We have a straightforward onboarding process and will work with you through the entire process:
We have unique solutions available to serve your needs, and they evolve and improve as we continue to work together. Optimization of your processes leads us here at Staff Boom to help make your life easier, bring cost effectivity to your operations all while delivering service agreements to specifications and optimal customer satisfaction.
* pricing does not include one-time onboarding expense. Onboarding expenses will vary based on the scope of work, materials, hardware and software needed for each client’s unique solution.
While very often these are being doing effectively by the staff in your office, it becomes a question how you want their time utilized. Do you want them spending their valuable time on cumbersome tasks that could be better spent on strategic initiatives and other functions crucial to your business? Staff Boom has the industry knowledge and skills to take this off your hands. Your remote Staff Boom team will ease the burden of your in-house employees, allowing them to focus on growing your business.
We will work with you to develop training material, update processes or develop material from scratch. During the collaboration of training development, we will require your sign off on the final training documents. Additionally, there will be frequent communication with your new remote team, and we ask that you respond to any notifications or inquiries that we or your representatives may have.
We pride ourselves in striking the perfect balance between processes and systems. If you are looking for a highly effective and dynamic solution in managing your certificates of insurance, now is the time to partner with Staff Boom.
Business Development Manager
Kelly Wade is a Business Development Manager at Staff Boom. With a bachelor’s degree in business from Azusa Pacific University and a cosmetology license, Kelly brings a unique blend of expertise to her role. Since joining in 2018, Kelly has played a vital role in the company’s growth by bringing in new clients and fostering strong, lasting relationships with them. She takes great pride in her ability to find innovative solutions that truly benefit customers, and her genuine care for people shines through in every interaction. While she decided to leave her cosmetology practice behind to pursue a career in sales, she still finds joy in occasionally using her hair styling skills on a smaller scale.
Outside of work, Kelly embraces her role as a proud wife and mother. Her daughter keeps her busy with a wide range of activities, and Kelly strives to balance her professional and personal life to ensure quality time with her family. As a passionate sports fan, particularly when it comes to football (Go Saints!), she knows how to bring that same enthusiasm and dedication to her work and personal interests.
