Erika Ceith Rivera

Erika Ceith Rivera is a Philippines Operations Supervisor at Staff Boom. She brings 14 years of experience in the outsourcing industry, excelling in various roles across Customer Service, Technical Support, and Sales. Erika joined Staff Boom in 2019 as a Quality Analyst, and her dedication and outstanding performance have propelled her career forward. She earned promotions from an Operations Leader to Senior Operations Leader, and now serves as the Philippines Operations Supervisor. Erika is committed to driving results and fostering a high-performance culture. During her time as an Operations Leader, she has consistently achieved top cluster rankings, a testament to her focus on operational excellence and her ability to lead teams to success.

Outside of work, Erika enjoys traveling with her partner and family, exploring new destinations, and discovering diverse cuisines. She also has a passion for baking and cooking, with her specialty—an acclaimed beef lasagna—earning rave reviews from colleagues and friends alike.